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Salary: USD 88,060 - 108,780 / annual
Bevi is a venture-backed IoT beverage technology company on a mission to eliminate single-use bottles and cans. The company has raised over $160M, serves thousands of customers across the US, Canada, UK, and Ireland, and has saved over 1 billion bottles from waste.
As an Associate Account Manager, you will be the primary point of contact for a portfolio of direct-to-customer accounts, balancing proactive outreach with responsive service to drive retention, expansion, and long-term loyalty.
Key responsibilities include:
- Managing a portfolio of customers to ensure satisfaction and retention
- Identifying and pursuing upgrade, expansion, and new product adoption opportunities within existing accounts
- Building strong relationships with key contacts and serving as their go-to resource for Bevi product knowledge
- Maintaining regular touchpoints through email, phone, and video check-ins
- Tracking all account activity and renewal data in Salesforce with precision
- Partnering with Sales, Operations, and Marketing teams to resolve customer needs and identify growth opportunities
- Participating in trainings and mentorship to develop consultative selling and customer success skills
You should have 1-2 years of experience in account management, customer success, or a similar client-facing role. Strong relationship-building and communication skills are essential, along with the ability to manage multiple priorities in an organized and proactive manner. Salesforce or CRM experience is a plus. A passion for sustainability and enthusiasm for Bevi's mission is valued.
