SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Armada is a hyperscaler for edge AI infrastructure, delivering modular AI systems from first deployment through AI factory operations. The company has raised nearly $500M from top-tier investors including Founders Fund, Lux, BlackRock, and Microsoft, with strategic partnerships spanning Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. Armada's solutions are deployed across 60+ countries serving energy, defense, and infrastructure-heavy verticals.
The AI Factory Customer Engineer bridges customers and Armada's product and engineering teams, translating complex AI infrastructure and data center architectures into practical solutions. This role goes beyond traditional pre-sales—you act as the technical interface ensuring customer requirements, constraints, and feedback shape solution design and platform evolution.
Key responsibilities include:
• Conduct deep technical discovery with enterprise and infrastructure customers, understanding their AI compute, data center, and energy requirements
• Design and present tailored AI Factory solutions addressing customer constraints around deployment speed, modularity, liquid cooling, and sovereignty
• Lead technical proof-of-concepts, pilots, and deployments, troubleshooting infrastructure challenges and optimizing configurations
• Translate customer feedback into actionable insights for Armada's engineering roadmap
• Develop technical collateral, case studies, and reference architectures
• Support sales cycles with technical credibility and hands-on demonstrations
• Collaborate with product and engineering on solution refinement and future platform capabilities
Ideal candidates bring:
• 5+ years in data center infrastructure, cloud architecture, or AI/ML systems engineering
• Deep expertise in liquid cooling, modular data centers, NVIDIA GPU architectures, and edge compute
• Strong understanding of energy, power distribution, and thermal management in high-density compute environments
• Experience selling or pre-selling complex infrastructure solutions to enterprise or industrial customers
• Ability to operate in fast-moving, ambiguous environments with engineering-first mindset
• Excellent communication skills translating technical concepts for diverse stakeholder groups
This role is instrumental in driving adoption and long-term success for Armada's AI Factory offerings in a rapidly growing market.
