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Mendel is seeking an Account Development Lead to drive revenue growth strategy and team development for their account development organization. This role combines hands-on account management with team leadership, focusing on SaaS fees, total payment volume (TPV), and payment transfer adoption.
Key responsibilities include:
**Team Leadership & Data-Driven Management**: Build and maintain dashboards that provide real visibility into team performance. Lead by example while maintaining your own client portfolio. Develop Account Developers, ensuring they meet commercial and growth objectives.
**Strategic Relationships & Demand Generation**: Proactively establish meetings with CFOs and decision-makers beyond reactive customer requests. Drive events and proactive initiatives that deepen existing customer relationships and create new opportunities.
**Business Growth & Process Design**: Drive results in New SaaS, TPV, and payment transfer adoption with focus and analytical rigor. Design and implement new processes from scratch using data-driven decision-making.
**Cross-Functional Collaboration**: Serve as the bridge between the sales team and Product, Finance, Operations, and Customer Success. Bring the customer voice to internal stakeholders.
Required qualifications:
- Senior-level experience with strong analytical capabilities and proven ability to implement new processes from scratch
- Commercial leadership experience in SaaS, fintech, or related industries, managing teams and developing talent
- Track record managing and expanding strategic accounts, ideally with C-level relationship experience
- Strong results orientation and business growth mindset
- Cross-functional collaboration skills and ability to influence internal and external stakeholders
- Excellent communication and influence capabilities
Product or credit card industry experience is a plus but not required.
