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Mendel is seeking an Account Development Lead to drive revenue growth strategy and team development for their Account Development organization. This role combines hands-on account management with team leadership, focusing on SaaS fees, total payment volume (TPV), and payment transfer adoption.
Key responsibilities include:
Leadership & Team Development: Build and maintain real-time performance dashboards for the team. Lead by example while maintaining your own client portfolio. Develop Account Developers, ensuring they meet commercial and growth objectives.
Strategic Relationships & Demand Generation: Proactively schedule meetings with CFOs and decision-makers beyond reactive customer requests. Drive events and initiatives that deepen existing customer relationships and create new opportunities.
Business Growth & Process Design: Drive results in New SaaS, TPV, and payment transfer adoption with data-driven focus. Design and implement new processes from scratch using analytical rigor and data-informed decision-making.
Cross-Functional Collaboration: Represent the customer voice to Product, Finance, Operations, and Customer Success teams, serving as a bridge between field operations and the broader organization.
Required qualifications:
- Senior-level experience with strong analytical capabilities and proven ability to implement new processes from scratch
- Commercial leadership experience in SaaS, fintech, or related industries, managing teams and developing talent
- Track record managing and expanding strategic accounts, ideally with C-level relationship experience
- Strong results orientation and business growth mindset
- Cross-functional collaboration skills and ability to influence internal and external stakeholders
- Excellent communication and influence capabilities
Product or credit card industry experience is a plus but not required.
