SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 100,000 - 140,000 / annual
Air is a Creative Ops System that automates content management tasks for creative teams and marketers through image recognition, automated versioning, and approval workflows. The company launched in March 2021 and has raised over $70M from top-tier venture capital investors including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.
As a Scaled Account Manager, you will own a large portfolio of SMB customers and serve as a strategic business partner. Your core responsibilities include educating customers on new product lines and tiers, driving product adoption, identifying and executing upsell opportunities aligned with customer needs, and ensuring customers realize full value from Air's platform. This is a quota-carrying, revenue-generating role with variable compensation directly tied to company growth.
You will manage your book of business using data-driven approaches—tracking product usage, health scores, engagement, and retention metrics to inform prioritization and action. Success means consistently growing revenue through expansion and renewals while maintaining strong retention. You will act as a consultative seller, connecting product capabilities to customer business outcomes and building trusted partnerships where customers view you as a strategic advisor rather than a transactional order-taker. Your best customers should become advocates, referring peers and participating in case studies.
The role requires in-office attendance at least 3 days per week in New York City. Air operates with a culture emphasizing ownership (act like a driver), transparency (work in public), ambition (play to win), candor (say the hard thing), and alignment (disagree and commit).
REQUIREMENTS:
- 2+ years as an Account Manager or Account Executive in a B2B SaaS environment
- Demonstrated ability to drive revenue through expansion, renewals, and product adoption
- Consistent track record of meeting or exceeding quota and key performance targets
- Strong relationship management skills with ability to build trust and influence decision-makers at all levels
- Effective storyteller comfortable creating polished customer-facing materials (onboarding guides, QBRs, success plans)
- Data-driven approach to managing book, tracking product usage, health scores, engagement, and retention
- High personal standards, pride in work, and desire to build something meaningful with a driven, collaborative team
- Thrives in fast-moving environments where ownership matters; energetic, focused, and determined
- Comfortable with startup environment requiring multiple hats
