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Rippling is a unified platform for HR, IT, and Finance that consolidates workforce systems—payroll, expenses, benefits, computers, and third-party apps—into a single interface. The company has raised $1.2B from top-tier investors and is headquartered in San Francisco.
You will join Rippling's Global Account Management team as an Account Manager focused on the Mid-Market segment in EMEA. In this role, you own revenue retention and growth for a portfolio of mid-market customers—one of the company's fastest-growing segments. You are the CEO of your book of business, responsible for driving customer adoption, retention, and revenue expansion.
Key responsibilities include:
- Proactively engage customers through critical lifecycle events: go-live, benefits renewal, executive business reviews, and contract renewal
- Consult with clients to understand their HR, IT, Finance, and global workforce management needs using a solutions-based selling approach
- Build and navigate relationships with multiple stakeholders through remote meetings
- Negotiate and coordinate customer procurement and contract execution
- Identify and drive expansion opportunities within existing accounts
- Collaborate with cross-functional teams (product, support, sales) to ensure customer success
This is a fast-paced, sales-driven role ideal for a self-driven, growth-minded professional with a proven track record in account management or customer success. The position is hybrid-remote based in Dublin, offering flexibility while maintaining team connection.
