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ElevenLabs is an AI research and product company that has raised $781M and achieved an $11B valuation. The company serves millions of users and thousands of businesses including Deutsche Telekom and Meta, with three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (AI audio foundational models).
As Corporate Account Manager Lead, you will manage a team of Account Managers responsible for the company's highest-velocity, highest-volume post-sales segment. This is a revenue-critical role at a scaling inflection point where Corporate segment volume is growing rapidly. You will balance people leadership, strategic direction, and hands-on customer impact while driving excellence in post-sales outcomes.
Key responsibilities include: leading and developing a high-performing AM team with ownership of team quota, retention, expansion, and cross-sell goals across a large book of business; designing and implementing repeatable, scalable playbooks for renewals and adoption that work across hundreds of accounts; embedding AI agents and automation into AM workflows to manage growing volume efficiently; championing AI fluency across the team through experimentation and adoption; setting strategic direction for Corporate segment structure and staffing as the business scales; and representing the customer voice in leadership discussions influencing roadmap and revenue strategy.
You will work in a high-velocity, impact-driven culture with minimal bureaucracy. The company uses AI across all functions and prioritizes talent over location. ElevenLabs offers professional development stipends, annual company offsites, social travel budgets, and co-working stipends for remote team members.
