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Account Manager, LATAM

Port - Boston, MA, United States - In-office - posted 2026-08-16

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Port is an Agentic SDLC Platform that helps engineering teams build, govern, and operate the software development lifecycle with AI agents. Following a $100M Series C funding round, the company is in a growth and global expansion phase. You will own and grow a book of Enterprise and Mid-Market customers in LATAM, responsible for renewals, expansion ARR, and net revenue retention (NRR). This is a quota-carrying role focused on post-sale commercial ownership and complex customer relationship management. Key responsibilities include: - Own a quota-carrying book of business, driving renewals, expansion ARR, and NRR - Lead renewal and expansion motions end-to-end, including forecasting, deal strategy, and contract negotiations - Identify and close upsell and cross-sell opportunities through account planning and white-space analysis - Build strong relationships with economic buyers and executive stakeholders, serving as a trusted advisor - Partner cross-functionally with Sales, Customer Success, and Product to drive adoption and mitigate renewal risk - Translate product usage and outcomes into clear business value tied to commercial results - Act as the voice of the customer, sharing feedback that informs product direction and expansion strategy This role is ideal for someone who thrives in post-sale environments, enjoys managing complex relationships, and can translate product adoption into measurable revenue growth. You will work closely with cross-functional teams to deliver a seamless customer experience and drive strategic expansion.

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