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Salary: USD 100,000 - 120,000 / annual
AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with a universe of public and private content—equity research, company filings, event transcripts, expert calls, news, and trade journals—to help sophisticated firms remove uncertainty from decision-making.
You will join the Financial Services Account Management team, owning long-term outcomes for a named book of high-value customers including Fortune 1000 firms, asset managers, hedge funds, and investment banks. As the primary commercial and relationship owner, you are accountable for renewals, customer health, adoption, and expansion. You will operate as a trusted advisor, engaging stakeholders from daily users to senior executives, and partner closely with Account Executives on expansion opportunities while retaining full accountability for retention and renewals.
This is a high-growth, high-velocity role in a fast-paced environment. You will own renewals end-to-end, including strategy, forecasting, timing, and execution. You will identify and mitigate risk early, maintain accurate forecasts and disciplined account plans, and drive expansion opportunities by building conviction around value and outcomes. You will ensure AlphaSense is embedded in daily workflows and delivers measurable business impact, leading focused, outcome-driven executive conversations and business reviews. You will build multi-threaded relationships across users, decision-makers, and sponsors, and move quickly while staying aligned across Sales, Customer Success, Product, RevOps, and Support.
Success requires strong business judgment, comfort with ambiguity, clear ownership of outcomes, and the ability to prioritize and move quickly while staying accountable. You must perform well under pressure in a high-growth environment where priorities shift and expectations are high.
REQUIREMENTS:
- Comfortable operating under pressure in high-growth environments with shifting priorities
- Commercially minded with understanding of renewal ownership, expansion motions, and recurring revenue protection
- Solid understanding of how financial services firms operate; ability to lead credible conversations with sophisticated stakeholders
- Fluent in modern SaaS account management, including usage-based value, renewals, forecasting, and metrics-driven execution
- Structured and proactive; ability to anticipate risk, manage competing demands, and operate with clarity and urgency
- Strong communication skills; ability to distill complex topics quickly and move conversations toward decisions in time-sensitive situations
