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Deliveroo is seeking an Account Manager to join its London-based Commercial team, serving as a critical partner to high-regarded restaurants across the South of England. This hybrid role focuses on cultivating relationships with restaurant partners in the Essex region (Colchester, Chelmsford, Ipswich, and surrounding areas) to help them scale their online sales on the Deliveroo platform.
Your responsibilities will include:
- Drive Partner Performance: Analyze data and industry insights to maximize order volumes and unlock growth potential for top restaurant partners.
- Manage Senior Relationships: Build and maintain high-impact partnerships through consistent face-to-face and remote communication with restaurant stakeholders.
- Negotiate High-Value Contracts: Lead commercial discussions to secure optimal partnership terms and long-term value.
- Optimize Operations: Liaise with restaurant and rider operations teams to identify and resolve friction points, improving overall efficiency.
- Act as Local Market Expert: Represent Deliveroo within your region, staying ahead of industry trends and presenting new growth ideas.
You'll be part of the Regional UK and Ireland team, responsible for driving Deliveroo's performance across all four nations and managing relationships with the best restaurants from Brighton to Belfast.
Ideal candidates will bring significant account management or commercial experience, strong commercial acumen with data interpretation skills, proven negotiation abilities, exceptional communication and stakeholder influence skills, and operational autonomy. A valid UK driving license and access to a car are required for regional travel.
Deliveroo is now part of DoorDash, bringing together teams with greater reach, scale, and ambition. You'll have opportunities to collaborate across DoorDash and Wolt teams. The company emphasizes impact, innovation, and growth, offering visible daily impact, fast learning in an entrepreneurial environment, career development opportunities, and an inclusive, collaborative culture.
