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Showpad is seeking an Account Manager, Enterprise to drive growth across a portfolio of strategic, high-value customer accounts. This is a hybrid role based in London (2 days per week in office).
In this role, you will own the full account lifecycle for enterprise customers, from expansion planning through contract negotiation and renewal. You will identify and execute up-sell, cross-sell, and expansion opportunities within your assigned accounts. Key responsibilities include:
• Achieve and exceed annual and quarterly revenue targets for your portfolio
• Build and execute account plans with detailed stakeholder mapping ("chessboard") for each key account
• Develop a continuous pipeline of qualified opportunities through prospecting, research, networking, cold calling, exhibitions, and partnerships
• Lead account-based marketing (ABM) initiatives, working with marketing to create customer-specific sales collateral
• Manage and mentor a dedicated Business Development Representative (BDR) to execute lead generation and nurturing
• Organize and lead meetings with C-level and key stakeholders to present Showpad's Sales Enablement platform and capabilities
• Negotiate contracts and SLAs to achieve company objectives
• Indirectly lead cross-functional account support teams (technical, customer success) to remove blockers and drive outcomes
• Provide accurate pipeline forecasts and reporting on a quarterly and annual basis
• Collaborate with internal teams (product, presales, customer success, operations) to ensure deep understanding of client needs
• Identify and report on market trends, competitor activity, and buying process developments
• Foster strong, lasting client relationships and drive customer satisfaction and renewal
Success is measured by revenue forecasted and achieved, quality of leads and opportunities, client satisfaction (feedback, renewals), and contribution to overall sales, marketing, and service delivery effectiveness.
Requirements:
• 4+ years of experience selling software solutions
• 3+ years of proven track record reaching and exceeding sales targets
• Degree-level education with strong verbal and numerical skills
• Demonstrated ability to present effectively
• Experience selling to C-level executives
• Proven negotiation and closing abilities
• Experience leading and winning RFPs
• Ability to demonstrate ownership, set goals, and prioritize effectively
• Proven success in account startup and transition to account management
• Ability to work effectively with cross-functional teams (presales, customer success, product managers, operations) across dispersed, international environments
• Strong cooperative mindset and ability to support organizational and team goals
