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Account Manager DACH (all genders)

GoStudent - Vienna, Austria - Hybrid - posted 2024-08-27

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Salary: EUR 27,000 - 50,000 / annual

GoStudent is seeking an Account Manager for the DACH region (Germany, Austria, Switzerland) to drive sales and customer success for their AI-powered online tutoring platform. This hybrid role combines sales development with customer success management, serving as the primary point of contact for families seeking personalized tutoring solutions. Key responsibilities include consulting with parents and students to recommend optimal learning solutions and matched tutors; closing contracts and generating revenue through consultative selling; building and maintaining long-term customer relationships; and driving upsell opportunities through strategic recommendations and service optimization. You will manage a growing customer portfolio, ensure high satisfaction and retention, and contribute to revenue targets through both new customer acquisition and expansion within existing accounts. The ideal candidate brings strong German language skills (C2 level), a sales-oriented mindset with self-initiative, and excellent communication abilities. Prior experience in sales, customer success, or account management is preferred. Familiarity with CRM systems is a plus. You should be comfortable with targets, enjoy building relationships, and have the drive to develop your career in a fast-growing edtech company. GoStudent combines personalized tutoring with AI-powered learning tools including adaptive tutors, lesson summaries, and customized quizzes. The company operates a hybrid model with 2-3 flexible remote days per week and Meeting-Free Fridays. Professional development is supported through LinkedIn Learning access, mentorship programs, and monthly learning sessions. The role offers clear career progression pathways within a collaborative, growth-focused team environment.

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