SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Kaseya is seeking an Account Manager to join the Commercial Business team, supporting IT departments across North America. You'll manage a portfolio of commercial accounts spanning SMB, Mid-Market, Enterprise, SLED (State, Local Government & Education), and Channel segments, helping customers simplify IT operations, strengthen cybersecurity, and drive business success through Kaseya's AI-powered IT management and cybersecurity platform.
Key responsibilities include taking ownership of assigned accounts and proactively identifying expansion opportunities across Kaseya's solution suite. You'll build trusted relationships with key stakeholders, understanding their objectives and aligning solutions to evolving business needs. You'll develop and execute strategic account plans with regular outreach, business reviews, and proactive engagement to drive retention and growth.
You'll identify and execute upsell, cross-sell, and expansion opportunities while consistently achieving revenue targets. You'll monitor customer adoption and engagement, partnering with internal teams (Customer Success, Sales Engineering, Marketing) to maximize customer success and long-term value. You'll maintain accurate sales pipelines, forecasts, and account activity in Salesforce.
Required: 2-5+ years in account management, new client acquisition, or relationship-focused sales roles. Proven ability to build strong customer relationships and drive commercial outcomes. Strong communication, organizational, and problem-solving skills. Motivated, resilient, and coachable mindset with passion for continuous growth.
Preferred: B2B SaaS or technology sales/management experience. Experience across SMB, Mid-Market, Enterprise, SLED, or Channel segments. Consistent track record of meeting/exceeding sales targets. Salesforce or similar CRM platform experience. Strong analytical skills for forecasting and account planning.
Kaseya is a leading provider of AI-powered IT management and cybersecurity software serving MSPs and internal IT organizations worldwide. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in 20+ countries, and manages over 15 million endpoints globally.
