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TheFork, Europe's leading restaurant reservation platform (part of the TripAdvisor Group), is hiring an Account Manager for their Barcelona and Madrid offices. You will drive revenue growth by managing a large portfolio of restaurant clients (500–800 accounts) through high-volume outbound calling (45–50 calls daily). Your primary responsibilities include presenting tailored solutions to current restaurant partners, proactively improving their positioning strategy, revenue management, and online marketing presence. You will sell, upsell, and cross-sell TheFork's products while fostering long-term client relationships. Success is measured by products sold and maintained in your portfolio, increased adoption of TheFork's tools by restaurants, and participation in TheFork Festival initiatives.
You bring fluent Spanish (C2 level) and advanced English, with proven experience as a Sales Account Manager in high-volume phone sales environments. Restaurant industry experience is a plus. You are commercially driven, skilled at objection handling and deal closure, and comfortable managing large client bases. You demonstrate strong interpersonal skills, empathy for restaurant owners' needs, and the ability to negotiate, create urgency, and exceed targets proactively.
TheFork offers a permanent contract, competitive base salary plus bonus, flexible working (2 days remote per week, plus up to 4 additional weeks of full remote flexibility in summer and December), restaurant meal vouchers, international teams across 10 European offices, and lifestyle benefits including wellness reimbursements and family support.
