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Tide is a fintech platform transforming small business banking, serving over 2 million SMEs globally across the UK, India, Germany, and France. The company offers business accounts, invoicing, accounting, and financial solutions designed specifically for small businesses.
This role is part of Tide's Partner Credit Services division (via Funding Options acquisition in 2023), which operates a multi-award-winning platform connecting SMEs with appropriate lending partners from a panel of 100+ lenders.
As a Senior Account Manager / Strategic Finance Partner, you will own and develop a portfolio of commercial clients, becoming their trusted finance advisor. Key responsibilities include:
- Contact, engage, and manage commercial customers through their application and funding journey
- Build and nurture long-term relationships with commercial lending partners
- Conduct outbound prospecting from your dedicated accounts portfolio
- Articulate Funding Options' proposition and the breadth of available finance products across multiple classes
- Maintain accurate customer and prospect data in Salesforce, monitoring trends and enriching profiles
- Work closely with the Lead Generation team, providing feedback and market insights
- Develop deep knowledge of business finance, lenders, and market products
- Stay current on industry trends, competitive landscape, and market dynamics
- Share client successes and learnings across the organization
This is a strategic, relationship-driven role focused on understanding clients' businesses, growth plans, and challenges—then matching them to appropriate financing solutions that support their longer-term ambitions. You'll take a consultative approach, anticipating needs and guiding clients through both opportunities and pressure points as they arise.
