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Rapyd is a global fintech platform unifying payments, payouts, and financial services across 150+ countries. The company operates offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., serving enterprise and mid-market customers worldwide.
As an Account Manager, you will own and grow assigned customer accounts through strategic relationship management and revenue expansion. Your core responsibilities include:
• Develop and execute comprehensive account plans focused on upselling, cross-selling, and maximizing customer lifetime value
• Negotiate enterprise-level contracts with C-suite executives and key decision-makers, securing favorable terms
• Build trust-based relationships with stakeholders at all levels, proactively addressing needs and concerns
• Develop deep understanding of assigned accounts' business landscapes, technical requirements, and industry trends
• Identify and capitalize on new growth opportunities within existing accounts
• Serve as a trusted expert, educating customers on Rapyd's FinTech-as-a-Service offerings, product capabilities, and the broader payments ecosystem
• Stay current on product developments, industry trends, and competitive landscape through continuous learning
• Achieve and exceed performance benchmarks including revenue targets and customer satisfaction metrics
The role requires strong communication skills, consultative selling ability, and the capacity to manage complex stakeholder relationships. You'll work in a fast-paced environment where straight talk, quick decisions, and strong execution are valued. Success in this position directly impacts both customer success and company growth.
