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Namespace Labs is a developer infrastructure platform that accelerates CI/CD pipelines, helping engineering teams ship faster by eliminating bottlenecks in build times, test execution, and deployment cycles. The company serves hundreds of organizations globally with a usage-based pricing model.
As Account Manager, you will own the full customer lifecycle—from inbound lead qualification and initial conversations through onboarding and long-term account growth. You'll manage a portfolio of existing customers, staying close to usage trends and identifying expansion opportunities as their needs scale. Your responsibilities include leading commercial conversations around pricing, renewals, and contract negotiations; building trusted relationships with technical engineering teams; and serving as the primary point of contact for account health and growth.
You'll work closely with the founding team and engineering organization to ensure customers receive an exceptional experience at every touchpoint. A key part of the role is gathering customer feedback and translating technical insights into product and experience improvements. You'll also manage account organization, proactively follow up on opportunities, and drive deals to completion.
The ideal candidate has prior experience in account management, customer success, or sales—ideally with exposure to usage-based pricing models and technical buyer dynamics. You're comfortable communicating with engineers and technical stakeholders, have a basic familiarity with developer tools and infrastructure concepts, and are commercially minded in identifying growth levers within accounts. You're organized, proactive, and thrive in fast-moving environments where you can take ownership and solve problems hands-on.
