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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. You will identify and execute upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
In this role, you will own account expansion strategy, building and maintaining strong relationships with key decision-makers while ensuring customer satisfaction. You'll develop tailored strategies for each account, conduct regular business reviews, and proactively identify new opportunities. A core responsibility is monitoring customer adoption metrics and addressing adoption challenges to drive expansion revenue.
You will manage your sales targets and quota ownership, consistently exceeding goals while delivering exceptional value. Collaboration is essential—you'll work closely with Customer Success and Sales teams to ensure smooth implementation of new solutions and exceptional customer experiences. You'll use Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked.
Kaseya is backed by Insight Partners and has experienced sustained double-digit growth, supporting customers in over 20 countries and managing 15+ million endpoints worldwide. Founded in 2000, the company emphasizes building teams that grow, perform, and make an impact.
REQUIREMENTS:
- 1+ years of B2B sales experience, ideally in technology or SaaS
- Proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environments
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with Salesforce CRM
- Strong analytical skills and ability to create accurate sales forecasts
