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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. The role focuses on identifying and executing upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
Key responsibilities include proactively engaging with current customers to uncover growth opportunities, building and maintaining strong relationships with key decision-makers, and developing tailored account strategies. You will monitor customer adoption metrics, address implementation challenges, and conduct regular business reviews to align customer needs with Kaseya's solutions. The position requires ownership of sales targets and quota attainment while collaborating with Customer Success and Sales teams to ensure smooth solution deployment.
You will leverage Salesforce for CRM management, tracking all customer interactions and opportunities. Success in this role means consistently exceeding revenue targets, delivering exceptional customer value, and contributing to both short-term and long-term revenue generation strategies.
Kaseya is a high-growth, high-performance organization backed by Insight Partners. The company serves customers in over 20 countries and manages 15+ million endpoints worldwide. Founded in 2000, Kaseya emphasizes innovation, accountability, and results-driven execution.
