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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. You will identify and execute upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and enterprise IT organizations globally.
Key responsibilities include proactively engaging current customers to uncover growth opportunities, building and maintaining relationships with key decision-makers, and developing tailored account strategies. You will monitor customer adoption metrics, address implementation challenges, and conduct regular business reviews to align customer needs with Kaseya's solutions. The role requires ownership of sales targets and revenue quotas, with accountability for both short-term and long-term expansion revenue.
You will leverage Salesforce to manage leads, opportunities, and accounts, ensuring all customer interactions are tracked and documented. Collaboration with Customer Success and Sales teams is essential to deliver seamless customer experiences and support solution implementations.
Kaseya is a high-growth, high-performance organization backed by Insight Partners. The company provides AI-powered IT management software to customers in 20+ countries, managing over 15 million endpoints worldwide. Founded in 2000, Kaseya has sustained double-digit growth and values innovation, accountability, and results-driven execution.
Required qualifications include 1+ years of B2B sales experience (preferably in technology or SaaS), a proven track record of exceeding sales targets, and proficiency with Salesforce CRM. You should be motivated, coachable, competitive, and thrive in fast-paced, metrics-driven environments. Strong organizational, interpersonal, and communication skills, along with analytical ability to forecast accurately, are essential.
