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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. The role focuses on identifying and executing upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
Key responsibilities include proactively engaging with current customers to identify growth opportunities, building and maintaining strong relationships with key decision-makers, and developing tailored account strategies. You will monitor customer usage and adoption metrics, address adoption challenges, and execute strategic business reviews to uncover expansion opportunities. The role requires ownership of sales targets and quotas, with accountability for both short-term and long-term revenue generation.
You will utilize Salesforce for CRM management, logging all customer interactions and opportunities. Collaboration with Customer Success and Sales teams is essential to ensure smooth implementation of new solutions and exceptional customer experiences.
Kaseya is a high-growth, high-performance organization backed by Insight Partners. The company provides AI-powered IT management software to customers in over 20 countries, managing more than 15 million endpoints worldwide. Founded in 2000, Kaseya has experienced sustained double-digit growth and values individuals who are driven, adaptable, and committed to delivering exceptional outcomes.
The ideal candidate brings 3+ years of sales experience, preferably in the Italian or French market, with proven success in inside sales within metrics-driven, fast-paced environments. You should be passionate about sales, driven to exceed quotas, and eager to earn significant commissions.
