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Salary: USD 120,000 - 170,000 / annual
Baselayer is an AI Risk Platform that automates merchant onboarding, underwriting, and fraud prevention for over 20% of US financial institutions. The company prevents billions in merchant fraud and credit risk by combining government data, AI agents, and a network powered by millions of applications.
As the founding Account Manager, you will be the primary relationship builder and trusted advisor for some of the largest financial institutions, payment providers, and fintech companies in the country. You'll work directly with C-suite executives and client teams to understand their pain points and drive account growth through upsells, renewals, and referrals.
Key responsibilities include:
- Building and maintaining strong relationships with C-level stakeholders at major financial institutions
- Acting as the primary point of contact for key accounts
- Driving account growth and ensuring customer success with the platform
- Becoming an expert in customers' workflows and compliance/fraud prevention needs
- Developing playbooks and operational processes to scale the account management function
- Collaborating directly with the CEO, product, and engineering teams
You'll need 3+ years of experience in business development, customer success, or implementation roles at fast-growing startups or competitive environments (consulting, banking, venture capital). Experience with how financial institutions adopt compliance and fraud tools is a plus. You should be confident working with C-level stakeholders, have excellent communication skills, and thrive in dynamic, ambiguous settings. The role offers equity participation and the opportunity to build from 0 to 100 at a high-growth fintech company.
