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Salary: USD 120,000 - 170,000 / annual
Baselayer is an AI Risk Platform that automates merchant onboarding, underwriting, and fraud prevention for over 20% of US financial institutions. The company prevents billions in merchant fraud and credit risk by combining government data, AI agents, and a network powered by millions of applications.
As the founding Account Manager, you will be the primary relationship builder and trusted advisor for some of the largest financial institutions, payment providers, and fintech companies in the country. You'll work directly with C-suite executives and client teams to understand their pain points and drive account growth through upsells, renewals, and referrals.
Key responsibilities include:
- Building and maintaining strong relationships with C-level stakeholders at major financial institutions
- Acting as the primary point of contact for key accounts
- Driving account growth and ensuring customer success with the Baselayer platform
- Becoming an expert in customers' workflows and compliance/fraud prevention needs
- Developing playbooks and operational processes to scale the account management function
- Collaborating directly with the CEO, product, and engineering teams
You should have 3+ years of experience in business development, customer success, or implementation roles at fast-growing startups or competitive environments (management consulting, banking, venture capital). Ideally, you have experience with how financial institutions adopt and operationalize compliance and fraud tools. You're a confident communicator who thrives working with C-level stakeholders, navigates ambiguity well, and has the resilience to get things done. You're self-motivated, strategic, and hungry for equity and a seat at the table in a 0-to-100 company.
