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Salary: USD 70,000 - 85,000 / annual
B-Stock Solutions, the world's largest B2B re-commerce platform, is hiring an Account Manager to join their Strategic Account Management team in Boston. This hybrid role (2-3 days/week in office) combines client relationship management with analytical work to drive retention, growth, and success for enterprise retailers and manufacturers.
You'll start by supporting a Senior Strategic Account Manager on a major strategic retail account, learning the business and progressively building your own independent portfolio of clients. Your responsibilities include:
• Managing client relationships through regular check-ins, quarterly business reviews (QBRs), and proactive outreach to understand evolving needs and identify growth opportunities
• Analyzing marketplace and account performance data using Tableau and other tools to identify trends, patterns, and actionable insights
• Translating complex data into clear, client-facing recommendations that drive business outcomes
• Managing Salesforce records and maintaining accurate account tracking
• Working cross-functionally with sales, client operations, product, and support teams to ensure client success
• Responding promptly to client inquiries and concerns, maintaining strong relationships through consistent communication
• Taking initiative to learn new accounts, industry concepts, and internal processes while identifying opportunities to improve client outcomes
You'll need 2+ years of B2B account management, client success, or sales experience, with demonstrated ability to manage a book of business. Strong analytical skills are essential—you should be comfortable interpreting business data, using Tableau or similar visualization tools, and translating findings into actionable insights. Proficiency with Salesforce, MS Office, and G-Suite is required. You should be self-motivated, able to work independently and collaboratively, comfortable with ambiguity, and skilled at problem-solving in a deadline-driven environment.
Preferred experience includes working in transportation, logistics, supply chain, marketplaces, or other operationally complex B2B environments, and supporting enterprise-level accounts.
