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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft. The Account Management team is critical to Adyen's growth and expansion worldwide.
As an Enterprise Account Manager based in Mexico City, you will own and grow a portfolio of large enterprise merchants, building strong relationships with key contacts across multiple industries and channels. You'll serve as a strategic advisor, helping enterprise companies develop and execute their global payments strategies while understanding their unique business needs.
Key responsibilities include:
- Managing a portfolio of enterprise merchants and meeting strategic and financial goals
- Building and maintaining strong relationships with merchant stakeholders at all organizational levels
- Providing strategic, consultative guidance on payments solutions and industry best practices
- Collaborating cross-functionally with product, technical, and operations teams to communicate merchant feedback and coordinate project delivery
- Fostering positive working relationships and contributing to a collaborative team environment
- Conducting business reviews and leading high-level technical discussions
You bring at least 5 years of dedicated enterprise account management experience, demonstrating a commercial edge and entrepreneurial drive. You're a dynamic self-starter who thrives in fast-paced, multicultural environments. You excel at relationship-building, strategic thinking, and managing multiple complex projects simultaneously. Full professional English proficiency (written and verbal) is required.
The role is based in Mexico City with a hybrid workplace model requiring 3 days per week in-office collaboration. Some domestic and international travel is expected. Adyen values diversity and creates an inclusive environment where employees can bring their authentic selves to work.
