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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers. The Enterprise Account Manager role is based in São Paulo and focuses on managing relationships with Adyen's largest enterprise merchants across multiple industries and channels.
In this position, you will own and grow a portfolio of enterprise merchants while meeting strategic and financial goals. Key responsibilities include building strong relationships with key merchant contacts, navigating their organizations to align stakeholders, and providing strategic, consultative advice on global payments strategy. You'll collaborate cross-functionally to communicate merchant needs and feedback that impacts Adyen's product innovation and development.
You will proactively foster positive working relationships with both external merchants and internal stakeholders, coordinate high-level technical discussions, and present business reviews. The role requires leveraging business acumen and analytical abilities to assess client goals and help reach them.
Required qualifications include at least 5 years of exclusive experience working with enterprise accounts, full professional proficiency in English (written and verbal), and availability to work 3 days per week in person at the Morumbi office in São Paulo. Some domestic and international travel is required. This is a hybrid role with a strong emphasis on in-person collaboration; remote-only arrangements are not available.
