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Nivoda is a rapidly scaling B2B diamond and gemstone marketplace connecting jewellery retailers with suppliers worldwide, processing $300M+ in annual transactions across multiple regions. The company is transforming a historically slow-to-modernise $350B industry by democratising access to quality inventory and competitive pricing for businesses of all sizes.
As an Account Executive, you will own the full sales cycle from booked demo through customer activation. Your primary responsibility is converting qualified demos into live, transacting customers. This role extends beyond closing the contract—you will shepherd customers through KYC/compliance onboarding and own the critical first 90 days, ensuring they form strong usage habits and complete their first and second orders. Success is measured not by signature alone but by activation and early transaction velocity.
Key responsibilities include running discovery-led demos that map Nivoda's marketplace to each retailer's actual buying workflow, managing commercial negotiations across multiple stakeholders, driving KYC and compliance completion without losing momentum, coordinating handoffs with SDRs and Account Managers, and maintaining forecast accuracy.
You will need 3–6 years of closing experience, ideally with a background in marketplace sales (B2B or transactional B2C platforms where you sold liquidity and trust) or in the jewellery/diamond industry with commercial exposure. You must understand marketplace dynamics, demonstrate strong demo craft focused on workflows rather than features, be comfortable with operational follow-through, and negotiate confidently on pricing and terms.
KPIs include demo-to-close conversion rate, closed contracts/new business revenue, KYC completion time, 90-day activation rate (first order + reorder), and day-90 account value at handoff. The role offers flexible working hours, unlimited holiday allowance, growth opportunities, and the chance to contribute to a company in its exponential expansion phase.
