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Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company enables businesses to deliver impeccable, always-on customer support across service, sales, and ecommerce channels. Founded in 2011, Fin is one of the largest private software companies globally with nearly 30,000 customers.
We are seeking an experienced Account Executive to drive new business growth in the Mid-Market and Enterprise segment. You will own the complete sales cycle for new customers, from initial outreach through closing, using a consultative, values-based approach.
Key responsibilities include:
- Champion Fin's AI Agent product and drive adoption within target segments
- Manage end-to-end sales cycles for Mid-Market/Enterprise customers
- Deliver accurate sales forecasts and revenue visibility
- Maintain deep product knowledge and present customized demonstrations
- Mentor and develop junior sales team members
- Serve as the voice of the customer to Marketing and Product teams
You bring 5+ years of Account Executive experience, with at least 3+ years in SaaS. You have a proven track record of exceeding sales quotas, exceptional communication skills, and the ability to close net new business in competitive landscapes. You thrive in fast-paced environments, handle both inbound and outbound opportunities, and exhibit intellectual curiosity and a growth mindset.
Fin offers competitive salary and equity, catered lunches, flexible PTO, healthcare stipends, and access to best-in-class AI tools. The role operates on a hybrid basis with expectations to be in the Sydney office at least three days per week.
