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Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company enables businesses to deliver impeccable, always-on customer support across service, sales, and ecommerce channels. Founded in 2011, Fin is one of the largest private software companies globally with nearly 30,000 customers.
As a Mid-Market Account Executive, you will be a key member of the sales team driving growth of new business in the mid-market segment. You will manage the full sales cycle from prospecting through close using a consultative approach. Your responsibilities include evangelizing the Fin product, managing forecasts and revenue visibility, creating tailored product demonstrations, and engaging in team development and mentoring. You will also represent the customer voice to cross-functional partners in Marketing and Product, and contribute to pioneering best practices across the global Enterprise business.
Key responsibilities:
- Lead growth and adoption of Fin across the Mid-Market segment
- Manage complete sales cycles with consultative selling approach
- Provide accurate forecasts and revenue performance visibility
- Create customized product demonstrations for client needs
- Mentor team members and contribute to team development
- Serve as customer advocate to internal teams
- Drive projects to elevate team performance
Required qualifications:
- 5+ years as an Account Executive
- 3+ years selling SaaS products
- Proven track record of hitting and exceeding quota
- Exceptional written and verbal communication skills
- Ability to thrive in fast-moving environments
- Strong sales instincts and ability to close net new business
- Growth mindset with intellectual curiosity
Fin operates a hybrid policy requiring in-office presence at least three days per week. The company offers competitive salary, equity, comprehensive benefits including pension matching, health/dental insurance, flexible PTO, and parental leave.
