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Plaid is seeking a Sales Manager to lead a team of Account Executives focused on the SMB (small and medium-sized business) segment. The role is based in Plaid's New York office and reports into the broader sales organization.
Plaid powers financial connectivity for millions of users and thousands of companies, including Venmo, SoFi, Fortune 500 firms, and major banks. The company operates a network covering 12,000 financial institutions across the US, Canada, UK, and Europe. Founded in 2013 and headquartered in San Francisco, Plaid has offices in New York, Washington D.C., London, and Amsterdam.
As Sales Manager, you will lead a team of SMB Account Executives, driving them toward ambitious revenue targets while developing talent and fostering a high-performance culture. You will oversee both new customer acquisition and existing account management, leveraging deep understanding of transactional and strategic sales cycles in a hyper-growth environment.
Key responsibilities include:
- Leading, coaching, and developing Account Executives to meet and exceed revenue targets
- Building a high-performing sales culture focused on accountability, skill development, and goal alignment
- Collaborating cross-functionally to streamline processes and optimize sales strategies
- Overseeing new customer acquisition and account management with tailored approaches for diverse client needs
- Developing strategic plans to address performance gaps and maximize team impact
- Acting as a critical thinker and problem-solver, utilizing key business levers
- Fostering an inclusive environment that supports development and celebrates achievements
Required qualifications:
- 5+ years of sales experience, including selling and managing both transactional and strategic deal cycles
- Prior team management experience with focus on revenue-driven outcomes
- Proven success working cross-functionally to drive business outcomes
- Track record of developing talent and enhancing team performance
- Demonstrated critical thinking and problem-solving abilities in hyper-growth businesses
- Hands-on experience in new customer acquisition and install-base account management
Plaid values diversity and encourages applications from candidates whose experience may not perfectly match the description.
