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Account Executive, Commercial

Zscaler - Tokyo, Japan - Hybrid - posted 2026-08-25

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Zscaler is seeking an Account Executive, Commercial based in Tokyo to drive sales and go-to-market initiatives in the Japanese market. Reporting to a Regional Director, you will partner with global teams to deliver exceptional customer value and advance cloud-native digital transformation. Key Responsibilities: - Build and maintain trusted relationships with customer executives and key stakeholders - Design long-term account strategies aligned with customer business objectives - Develop account plans that reflect customer needs through cross-functional collaboration - Understand customer business drivers, establish concrete goals, propose Zscaler solutions, and serve as a trusted partner - Collaborate closely with Customer Success, Enablement, and Architecture teams to demonstrate Zscaler's cloud transformation capabilities - Strengthen the company's position as a global leader in cloud security Required Qualifications: - 5+ years of full-cycle sales experience in software or security industries - Bachelor's degree or equivalent professional experience - Strategic sales experience including enterprise customer engagement and executive-level selling - Business-level Japanese language proficiency (reading, writing, conversation) - Foundational understanding of AI/ML technologies with hands-on experience applying, proposing, or securing AI-driven solutions in your domain Desired Qualifications: - Established network with existing customers or prospects that can drive sustained results - Deep understanding of customer objectives and digital transformation through technology - Knowledge of strategic sales planning and track record of new customer acquisition Zscaler values impact over activity, customer obsession, collaboration, ownership, and accountability. The ideal candidate thrives in ambiguity, takes ownership of outcomes, enjoys solving complex problems, collaborates effectively, and maintains a continuous learning mindset.

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