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Salary: USD 132,836 - 171,745 / annual
Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company enables businesses to deliver impeccable, always-on customer support across service, sales, and ecommerce channels. Founded in 2011, Fin is one of the largest private software companies globally with nearly 30,000 businesses using its products.
As an Account Executive for the Commercial/SMB segment, you will drive growth and adoption of Fin's AI Agent across small business customers. You'll own the full sales cycle from prospecting through close, using a consultative approach. Key responsibilities include evangelizing the product, managing forecasts and revenue visibility, articulating Fin's value proposition, partnering with Solutions Engineers on flagship deals, and serving as the voice of customers to R&D and Marketing teams.
You'll forecast pacing throughout each month and quarter, operate in a fast-moving environment across diverse industries and company sizes, and work both inbound and outbound opportunities. The role emphasizes development and promotion from within, with significant opportunity for progression and ownership as the company rapidly expands.
Required experience: 2+ years in a closing sales role, 1+ years selling SaaS products, and proven outbound prospecting experience. You should have a strong track record of hitting and exceeding quota, exceptional communication skills, and the ability to close net new business in competitive environments. A growth mindset, intellectual curiosity, and ambition are essential.
Fin operates on a hybrid model with expectations to be in-office at least three days per week. The company offers competitive salary, meaningful equity, comprehensive health coverage, flexible PTO, paid parental leave, 401k matching, and a collaborative culture focused on customer success.
