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Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The platform combines AI agents with human agents on a single platform, enabling seamless handoffs and context preservation. Dialpad is backed by top-tier investors including Andreessen Horowitz, GV, and ICONIQ Capital, and serves market-leading brands like Netflix, Motorola Solutions, and Randstad.
As an Account Executive, Commercial, you will own the complete sales process from prospecting through closing. You'll work with small business prospects to help them solve complex communication problems and become active Dialpad clients. Reporting to the Regional Vice President of Commercial Sales, you'll collaborate closely with Sales Managers and Sales Engineers to drive new customer acquisition and uncover market opportunities.
Key responsibilities include owning the entire sales pipeline from lead generation through deal closure, building customized talk tracks aligned with specific client use cases, and participating in weekly 1:1s with your manager for coaching, deal reviews, forecasting, and career development. You'll combine consultative selling with market insight to redefine what's possible for prospects and position Dialpad as a transformative solution.
The Commercial Sales team is central to achieving corporate business objectives and continuously improving sales process efficiency and effectiveness. This is an in-office role based in Austin, TX, ideal for a sales professional ready to drive growth at a well-funded, high-growth AI platform company.
