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Tide is a fintech platform serving over 2 million SMEs globally with business banking, invoicing, and accounting solutions. Funding Options, acquired by Tide in 2023, operates a multi-award-winning platform (Funding Cloud) that matches SMEs with appropriate financing from a panel of 100+ lender partners, delivering funding decisions in as little as 20 seconds.
You will join the Sales Team as a Senior Business Finance Specialist, responsible for engaging and managing small business customers through their financing application process. Your core responsibilities include contacting and nurturing relationships with SME customers, building and maintaining partnerships with commercial lending partners, and articulating Tide's Funding Options proposition across multiple finance product classes.
Key duties: Contact and manage SME customers through their application journey; build and nurture relationships with commercial lending partners; develop deep knowledge of the Funding Options platform and the broader business finance market; maintain accurate prospect information in Salesforce; identify market trends and competitive intelligence; share customer success stories across the organization.
You will leverage your extensive knowledge of business finance to understand customer needs and match them to optimal lender and product combinations. This is a customer-facing sales role requiring you to deliver a 5-star experience consistently, whether applications are successful or not.
The ideal candidate has prior experience in commercial finance brokerage or customer-facing finance sales roles, with a demonstrable track record of exceeding revenue targets. You are results-oriented, analytically minded, excellent at building relationships quickly, and obsessive about customer service. You work well under pressure, troubleshoot effectively, and are a self-starter who works backward from targets to ensure execution.
