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Namespace Labs is a developer infrastructure platform that accelerates build times and CI/CD workflows for engineering teams. The company has built a solution that dramatically reduces waiting time for builds, tests, and CI processes—helping hundreds of companies ship faster.
As an Account Executive, you'll be the primary point of contact for customer relationships throughout their lifecycle with Namespace. Your responsibilities include coordinating onboarding processes, managing contract negotiations and renewals, tracking account growth, and ensuring smooth ongoing communication with technical teams.
You'll work closely with Namespace's engineering and infrastructure teams to deeply understand how developers and technical organizations operate. This knowledge will enable you to collaborate effectively with customer technical teams, identify expansion opportunities, and ensure customers realize maximum value from the platform.
Key responsibilities:
- Drive customer onboarding, contract management, and renewal processes with meticulous attention to detail
- Build strong relationships with engineering and infrastructure teams at customer organizations
- Coordinate between Namespace's internal teams and customers to resolve issues and optimize workflows
- Identify upsell and expansion opportunities by understanding customer technical priorities
- Maintain organized tracking of account metrics, timelines, and customer communications
The role is fully remote and offers competitive salary, stock options, flexible hours, and market-leading parental leave. Namespace values execution, transparency, and a bias toward shipping quickly in a fast-moving environment.
