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Twilio is seeking an Account Executive - New Business to join its Global Sales organization. In this role, you will be responsible for prospecting, solution selling, and closing new business opportunities across the entire Twilio platform, focusing on enterprise customers and driving multi-product adoption.
Key responsibilities include:
- Own new customer acquisition across the full Twilio portfolio with assigned iACV (incremental Account Contract Value) quota
- Execute analytical and consultative sales cycles to move beyond transactional vendor relationships and help customers unlock value across the platform
- Multi-thread enterprise accounts and build trusted relationships at all organizational levels, acting as a strategic partner to C-suite executives
- Work with customers across assigned verticals and regions to understand business and technical requirements, partnering with Specialist Sales to bring deep expertise to complex deals
- Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate platform adoption
- Partner with Finance, Legal, Pricing, Product, and Operations teams to design mutually beneficial contracts
- Execute multiple projects and deals simultaneously while maintaining high performance
- Develop long-range territory strategies and sales plans in collaboration with cross-functional teams
- Act as the voice of the customer to product and carrier relations teams
- Establish yourself as a subject matter expert in unified communications, data platforms, and assigned vertical industries
- Maintain accurate pipeline and forecast in Salesforce CRM
The role is highly cross-functional with deep integration across Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering. While remote-first, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
