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Twilio is seeking an Account Executive 3 to lead new business prospecting, solution selling, and deal closure for its Messaging, Voice, and Email products, with a focus on the Financial Services vertical. You will target mid-market and enterprise customers, driving new customer acquisition against an iACV (incremental Account Contract Value) quota.
Key responsibilities include owning full-cycle, consultative sales engagements in competitive vendor sourcing scenarios; understanding customer business and technical requirements and mapping them to Twilio's communications API platform; designing tailored solutions for specific use cases; and collaborating with Finance, Legal, Pricing, and Operations teams to structure mutually beneficial contracts. You will balance competing priorities across multiple deals simultaneously, partner cross-functionally with sales, services, product, and finance teams to develop territory strategies, and serve as the voice of the customer to product and carrier relations teams.
You will maintain deep knowledge of the CPaaS (Communications Platform as a Service) industry, stay current on key initiatives and new capabilities, generate and maintain accurate pipeline and forecasts in Salesforce, and share best practices with peers.
Required qualifications: 5+ years of full-cycle sales experience with a minimum of 1 year managing or leading quantitative, highly analytical products or solutions; direct experience selling technical SaaS or CPaaS solutions; proven success in outbound prospecting (both install-base and greenfield), strong QBR strategy execution, and technical solutions selling with real customers. Twilio is remote-first but may request occasional in-person attendance for team gatherings, functional off-sites, or customer meetings.
About Twilio
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