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OpenAI's Go-to-Market team is seeking an experienced Account Director to build and grow the company's business across the technology industry. You will own relationships with a portfolio of strategic technology companies—including leading software, cloud, infrastructure, cybersecurity, and semiconductor firms—helping executives, product leaders, and engineers understand how OpenAI's products can accelerate innovation, improve productivity, and create differentiated customer experiences.
In this role, you will develop comprehensive account strategies aligned with each customer's business priorities and AI ambitions. You'll build trusted relationships with senior stakeholders across product, engineering, data, AI/ML, infrastructure, security, finance, and go-to-market functions. You'll identify and prioritize high-value opportunities to embed OpenAI's capabilities into customer-facing products, developer platforms, and internal workflows, then lead complex enterprise sales cycles from discovery through deployment and expansion.
You'll create demand within strategic accounts by connecting OpenAI's capabilities to new products, revenue opportunities, and competitive differentiation. You'll partner closely with Solutions Engineering and customer technical teams to evaluate architectures, address implementation requirements, and support secure, scalable deployments. Working with Customer Success, you'll develop adoption plans, measure outcomes, and expand successful use cases across customer organizations.
This role requires navigating sophisticated commercial conversations involving usage-based business models, enterprise agreements, security requirements, and multi-year commitments. You'll coordinate across Product, Research, Partnerships, Legal, Finance, Marketing, and Operations to remove obstacles and deliver strong customer experiences. You'll maintain operational discipline in account planning, forecasting, pipeline management, and executive communication, while sharing repeatable sales motions and market intelligence that shape OpenAI's technology industry strategy.
Success is measured by revenue growth, depth of customer adoption, strength of executive relationships, and your ability to help technology companies build with and deploy OpenAI's products successfully and responsibly.
