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OpenAI's Go To Market team is seeking an Account Director to lead enterprise sales efforts for mid-market customers. This role combines technical acumen, strategic vision, and consultative selling to help customers understand and deploy OpenAI's AI models across their business.
You will manage a portfolio of mid-market accounts, owning the entire sales cycle from pipeline generation through deployment and consumption revenue targets. Key responsibilities include developing comprehensive account strategies, leading prospect journeys from consideration to successful implementation, and partnering with solutions engineers and research teams to design and execute complex customer programs.
You'll analyze account metrics, forecast consumption revenue, and monitor competitive and industry landscapes to inform product roadmap and corporate strategy. Cross-functional collaboration is essential—you'll work closely with solutions, marketing, communications, business operations, finance, product management, and engineering teams. You'll also support team recruitment, onboarding, and company culture development.
Required experience includes 9+ years selling platform-as-a-service or software-as-a-service solutions, designing complex deal strategies, supporting high-growth companies, working directly with C-level executives, and communicating technical concepts to diverse audiences. You should have a track record of leading high-visibility customer events and gathering market intelligence.
Ideal candidates are deeply customer-centric, building trusted advisor relationships across functions. You have genuine passion for AI and its potential to benefit humanity. You're a builder excited to scale systems and processes with precision, comfortable with ambiguity and bespoke challenges requiring multidimensional problem-solving. You think strategically about go-to-market best practices and can align internal and external stakeholders around long-term vision.
The role is based in San Francisco with a hybrid work model (3 days in office per week). Relocation assistance is available.
