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OpenAI's Go To Market team is seeking an Account Director to manage key enterprise relationships and drive consumption revenue growth. This role sits at the intersection of sales, technical strategy, and customer success, requiring someone who can help large enterprises understand and deploy OpenAI's AI models across their business.
You will manage approximately five strategic accounts, owning the entire customer journey from initial ideation through successful deployment. You'll develop comprehensive account plans, lead complex deal strategies, and own consumption revenue targets exceeding $1M annually. Working closely with solutions engineers, research teams, and product management, you'll design and execute sophisticated customer programs that unlock business value.
Key responsibilities include: managing account metrics and forecasting consumption revenue; analyzing competitive and market intelligence to inform product roadmap decisions; collaborating across solutions, marketing, finance, product, and engineering teams; supporting recruitment and culture development; and leading high-visibility customer events such as customer advisory boards and product launches.
You'll work with C-level executives and technical stakeholders, translating complex AI concepts into business value. The role requires deep customer empathy, strategic thinking on multi-year horizons, and the ability to build strong cross-functional partnerships. You'll thrive in ambiguity, solving bespoke problems that require multidimensional knowledge and creative experimentation.
This position is based in San Francisco or Seattle with a hybrid model (3 days in-office per week). Remote work within the US is also being considered. Relocation assistance is available.
