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Salary: CAD 160,000 - 200,000 / annual
Via Transportation is a leading transportation technology platform that powers modern public transit systems globally. The company partners with hundreds of cities and agencies to transform antiquated transit networks into smart, data-driven digital systems.
As Account Director, you will own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership. You'll act as a trusted strategic advisor, translating partner needs and community requirements into revenue opportunities and service outcomes.
Key responsibilities include:
- Managing a portfolio of strategic, high-value partnerships with senior city and agency executives
- Leading multi-year, complex contract renewals and service expansions with high-stakes negotiations
- Using service performance data to set strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are evidence-based
- Building long-term relationships and acting as a strategic peer to senior leadership
- Identifying opportunities for service growth and revenue generation
- Championing new products internally and advocating for partners to expand service scope
You bring 10+ years of client-facing experience with a proven track record of independently owning and growing strategic accounts at senior levels. You are fluency in both French and English (required for frequent client interaction). You are quantitatively inclined, data-savvy, and use complex datasets to drive strategic decisions. You are an entrepreneurial relationship builder who brings clarity and confidence to complex, politically sensitive situations. You are a self-starter and natural leader whose judgment, presence, and way of operating raises the quality of work and people around you.
