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Data.ai (formerly Sensor Tower) is seeking an Account Director for its Beijing office to lead customer relationships and drive revenue growth in the China market. The role focuses on managing the complete customer lifecycle, from strategic relationship-building to renewals and upsells, with Net Revenue Retention (NRR) as a core KPI.
Key responsibilities include conducting C-level discussions with enterprise clients to understand their business needs and strategize platform use cases; creating and implementing Quarterly Business Reviews; proactively analyzing client business contexts to deliver competitive insights and market trends; and collaborating cross-functionally with product, engineering, marketing, and support teams to ensure seamless customer experiences.
You will identify and capitalize on product penetration, renewal, and upsell opportunities within your managed customer base. The role requires translating industry trends into actionable business impact, understanding the product development cycle, and serving as an effective bridge between product teams and customers to manage expectations on feature requests and releases.
Data.ai's digital intelligence platform provides market insights across mobile, web, and gaming to over 2,500 global enterprises in tech, retail, entertainment, gaming, CPG, finance, and investment sectors.
Required qualifications: Full fluency in Mandarin Chinese and English; prior SaaS sales experience as a BDR, SDR, Account Executive, or Account Manager; ability to translate data into compelling commercial narratives; self-starting, entrepreneurial mindset; attention to detail; and comfort working in fast-paced, small teams with high accountability.
Preferred: Strong background in mobile gaming, entertainment, financial services, or security industries and their digital ecosystems.
