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Salary: CAD 160,000 - 200,000 / annual
Via is a transportation technology platform that powers modern public transit systems globally. As Account Director, you will own a portfolio of complex, high-value partnerships with cities and transit agencies, serving as the primary executive point of contact and trusted strategic advisor. You'll drive commercial outcomes including multi-year contract renewals, service expansions, and revenue growth while championing new products and capabilities.
Key responsibilities include: managing relationships with senior city and agency leadership; translating partner needs into revenue opportunities; using service performance data to guide strategic decisions on quality, efficiency, and growth; independently leading complex, high-stakes contract negotiations; and influencing Via's internal roadmap to support partner expansion. You'll be expected to spot growth opportunities, deepen long-term partnerships, and set the standard for executive-level engagement.
You bring 10+ years of client-facing experience with a proven track record of independently owning and growing strategic accounts at senior levels. Fluency in both French and English is required for frequent client interaction. You're quantitatively inclined, data-driven, and comfortable using complex datasets to influence decisions with senior stakeholders. You're an entrepreneurial relationship builder who brings clarity and confidence to complex, politically sensitive situations. You're a self-starter and natural leader whose judgment, presence, and way of operating raise the quality of work and people around you, regardless of title.
