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Justworks is seeking an Account Development Executive to drive revenue expansion through post-sale upsell and cross-sell opportunities within their existing customer base. In this role, you will own the end-to-end sales cycle for product expansion motions—such as upgrading from PEO Basic to Plus, adding International services, or expanding from Payroll to full PEO—from initial customer discovery through quoting, proposal, and contracting.
You will serve as the primary point of contact for product-specific upsell initiatives, working collaboratively with Customer Success Managers, Support teams, and Customer Retention specialists to ensure seamless customer experiences. Leveraging AI-enabled prospecting tools and systems like Salesforce and Salesloft, you will identify and reach customers at optimal moments with targeted, consultative messaging designed to drive revenue growth.
Key responsibilities include partnering with product Specialists to deliver expert-backed sales experiences and customer education; managing pipeline and activity documentation with precision; ensuring smooth handoffs to onboarding and support teams; and collaborating with internal teams to refine processes and build scalable revenue-expansion strategies. You will be expected to meet or exceed sales quotas tied to upsell and cross-sell revenue targets.
The ideal candidate is a consultative seller with strong organizational and communication skills, comfortable operating in a fast-paced, cross-functional environment. You should demonstrate good judgment, customer focus, sales acumen, and results-driven execution. This is an opportunity to help shape a growing function at a company focused on solving HR challenges for businesses.
