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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking a Partner Relationship Manager to manage and scale strategic insurance benefits and retirement partnerships within the PrismHR ecosystem. This role serves as the primary point of contact for assigned partners throughout their lifecycle—from onboarding through ongoing relationship management—and plays a critical role in driving revenue growth, product adoption, and customer experience.
The Partner Relationship Manager will own ongoing partner relationship management, including setting and managing annual goals and KPIs (revenue targets, adoption metrics, service levels), leading quarterly and annual business reviews, and identifying growth opportunities within the PrismHR HRO ecosystem. You will serve as an internal ambassador for partner offerings, ensuring sales teams are enabled and expectations are clearly set. This includes facilitating feedback loops between partners and internal Product/Operations teams, supporting partner participation in company events, and providing consistent reporting on partner performance, risks, and opportunities.
You will also own or support the structured onboarding of new insurance, benefits, and advisory partners, coordinating cross-functional efforts across Legal, Finance, Product, Sales Enablement, Marketing, and Advisory/BOR Operations. This includes supporting contract execution, defining onboarding workflows, ensuring sales team readiness, and aligning go-to-market strategy.
Additionally, you will support the operational execution and scalability of PrismHR's Insurance Advisory and Broker of Record (BOR) services, working closely with Advisory/BOR Operations teams to ensure partners align with workflows, compliance requirements, and service standards. You will help identify and resolve operational gaps, support documentation and process refinement, and act as a liaison between partners and internal operations teams.
The role is both strategic and execution-focused, requiring strong partner leadership, operational coordination, and the ability to navigate complex insurance and benefits environments while maintaining clear accountability and measurable outcomes. You will work cross-functionally with Sales, Client Growth Managers, Client Success, Product, Marketing, Finance, Legal, and Advisory Operations.
Requirements:
- Bachelor's degree or additional degree(s) preferred
- Proven ability to hit revenue or lead goals, especially in a channel or partnership scenario
- Strong customer success mindset and proven ability to build trust quickly
- Exceptional written and oral communication skills
- Proven ability to prioritize and manage multiple tasks with minimal supervision
- Flexible, adaptable self-starter with ownership and initiative
- Collaborative, team-oriented attitude with effective problem-solving capabilities
- Intellectual curiosity, humility, accountability, and positive approach
- High attention to detail for managing products, reports, and contracts
- Ability to handle stress and manage multiple projects simultaneously under tight deadlines
