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Hadrian is building autonomous factories to reindustrialize America by combining AI, advanced software, robotics, and full-stack manufacturing for aerospace and defense companies. The company helps customers build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster at significantly lower cost. Following a $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding manufacturing capabilities and scaling its Factory-as-a-Service platform.
The Workforce Knowledge Analyst role sits within the Workforce Development team and addresses a critical challenge: the undocumented, informal knowledge held by subject matter experts (SMEs) across Hadrian's manufacturing operations is at risk of being lost as the company scales. This role is responsible for extracting that tribal knowledge and converting it into documented, usable form.
Key responsibilities include:
- Embedding with SMEs across manufacturing operations to observe, interview, and document how processes actually work, surfacing knowledge that would otherwise remain undocumented
- Producing transcripts, video recordings, and written process notes that capture process knowledge comprehensively enough to serve as source material for Workforce Development and other teams
- Building trusted working relationships with SMEs to maintain ongoing access to knowledge needed to keep capability documentation current and accurate
- Spending time on the factory floor observing work in practice and identifying gaps between documented processes and actual work
- Packaging and handing off captured knowledge to Workforce Systems in clear, organized formats that can be structured into training content and certification frameworks
- Re-engaging with SMEs when processes change to ensure captured knowledge reflects the current state of each capability
The ideal candidate is naturally curious, earns trust quickly with technical experts, and gets genuine satisfaction from bringing clarity to complex, unfinished knowledge. You do not need to be a manufacturing expert, but you must know how to extract what an expert knows and put it into a form anyone can use.
Required competencies:
- Knowledge extraction: ability to surface what people know but struggle to articulate, asking questions that go beyond the obvious and documenting findings without premature filtering
- Active listening and observation: paying close attention to both what people say and what they do, catching details and nuances others miss
- Clear and thorough documentation: producing written and recorded outputs that are accurate, comprehensive, and organized well enough for others to act on independently
- Credibility in technical environments: earning trust with subject matter experts quickly, asking intelligent questions, and building relationships that provide ongoing access to knowledge
- Adaptability: moving between technical domains comfortably and picking up new processes and environments quickly
Experience that will set you apart:
- Structured or semi-structured interview experience with subject matter experts
- Background in journalism, UX research, ethnographic research, technical writing, or documentary production
- Familiarity with manufacturing or industrial environments
- Experience working in regulated environments where documentation accuracy has real consequences
- Technical or engineering domain background with genuine interest in knowledge capture and documentation
ITAR Requirements: Must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required authorizations from the U.S. Department of State.
