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Salary: USD 270,000 - 300,000 / annual
Veho is building a modern, end-to-end logistics infrastructure for ecommerce. The VP Product, Last Mile role is the strategic architect of the delivery ecosystem, bridging physical operations with Veho's marketplace to create seamless experiences for consumers, drivers, and brand partners.
You will lead the "BizTech" engine powering Veho's core value proposition: efficient parcel routing, empowered drivers, and exceptional customer experiences. This includes owning driver marketplace operations, route success product, core route-building algorithms, and customer/driver-partner support.
Key responsibilities:
- Build a compelling long-term vision for the last-mile product ecosystem
- Establish a mid-term roadmap that handles relentless scale as Veho expands into new markets
- Balance marketplace efficiency and reliability while achieving cost goals and maintaining best-in-class on-time delivery
- Build trust with customers, driver-partners, and brand clients through tech and ops innovation
- Elevate the Last Mile, Product, Operations, and Data Science teams to work seamlessly toward shared goals
- Partner closely with Operations, Commercial, and Finance to remove blockers and enable growth
- Own driver acquisition, marketplace balance, route pricing, and marketplace mechanics
- Own on-route experience, geocoding, and geospatial problem-solving
- Own route-building algorithms and approach
- Own customer and driver-partner support strategy and execution
Required experience:
- Deep, hands-on knowledge in tech, product management, and operations
- Experience owning and managing a large (>$50M) P&L or budget
- Ability to manage and understand tradeoffs within Last Mile and broader business
- Practical understanding of working with independent contractors and gig economy dynamics
- Prior roles involving territory management and rapid market expansion
- Experience managing or closely partnering with customer support teams
- Deep expertise in marketplace unit economics, ideally with gig economy component
Veho's client list includes Hello Fresh, Zara, Macy's, Sephora, and other leading consumer brands. The company operates a vertically integrated supply chain powered by next-generation technology, positioning delivery as an extension of the brand to drive customer retention and lifetime value.
