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Salary: USD 275,000 - 320,000 / annual
SpotOn is a restaurant technology company providing point-of-sale systems and AI-powered profit tools to independent restaurants. The company has been recognized as the #1 Restaurant POS by G2 (Summer 2026) and is rated top-tier by Capterra users.
You will lead SpotOn's Intelligence, Reporting, and Innovative AI product teams, reporting directly to the Global Head of Product Management. This is a strategic leadership role where you will define product strategy for your areas, contribute to company-wide product strategy, and work closely with the C-Suite on roadmap development and innovation.
Key responsibilities include:
- Driving product strategy definition for your product areas and contributing to overall company strategy
- Managing a team of Product Managers through market investigation, roadmap building, and strategic adjustments based on client needs and data
- Adopting a forward-thinking approach to product vision, particularly around AI integration and industry leadership
- Working cross-functionally with Engineering, Design, Sales, and Support to prioritize and rationalize feature requests
- Assessing market competition, client preferences, emerging technologies, and industry trends
- Being deeply data-driven and focused on metrics that drive company and customer goals
- Presenting to diverse audiences from SMBs to investors and executives
SpotOn emphasizes customer empathy and real-world understanding—product leaders regularly work shifts at customer restaurants and bars to understand operations firsthand. The culture values speed, care, and genuine commitment to helping independent restaurant operators succeed.
Requirements:
- 7+ years of product management experience with at least 5 years managing and coaching a team of Product Managers
- Fluency with AI tools such as Claude, Vercel, or similar platforms
- Demonstrated track record of customer immersion and understanding user needs through direct observation
- Experience operating in metrics-driven environments and leveraging data for decision-making
- Strong understanding of product development lifecycle and experience designing and delivering quality products
- Ability to manage multiple projects iteratively
- Strong communication and presentation skills across multiple audience types
- Comfort making decisions with imperfect information and managing teams through ambiguity and complexity
- Past restaurant experience (especially working in a restaurant) is a serious plus but not required
