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Alumni Ventures is a venture capital platform with $1.4B+ in assets under management and investments in 1,600+ companies. The company operates a network of 850,000+ members and 40+ dedicated investors, connecting accredited individuals to high-quality venture deals through alumni-driven communities and diversified co-investment strategies. With offices across Boston, New York, Chicago, Menlo Park, Manchester NH, London, and Tokyo, Alumni Ventures is rapidly expanding and committed to developing the next generation of VC professionals.
As Vice President of Relationship Management, you will own and proactively manage a portfolio of hundreds of existing AV investors, including some of the firm's most significant relationships. This is a highly relationship-driven role that combines substantive investor education with portfolio management and strategic engagement.
Key responsibilities include:
- Building and sustaining meaningful relationships with sophisticated individual investors through personalized engagement, thoughtful education, and consistent follow-through
- Conducting 6–8 structured investor portfolio reviews daily, helping investors understand portfolio composition, performance context, investment timelines, and venture capital dynamics
- Developing deep expertise in AV's investment methodology, fund offerings, and portfolio construction strategies, translating complex concepts into clear, accessible conversations
- Identifying opportunities for venture planning conversations and helping investors explore how diversified, multi-vintage venture capital investments fit into their broader investment strategy
- Proactively understanding where investors are in their investment journey, anticipating questions and needs, and prioritizing outreach that strengthens relationships
- Collaborating with Managing Partners, Community Relations, and Investor Services to coordinate communications, address complex questions, and create connection opportunities
- Maintaining accurate, comprehensive CRM records of investor conversations, portfolio reviews, planning opportunities, and follow-up activities
- Sharing investor insights and recommending improvements to engagement strategies, processes, products, and services
Success is measured by quality and consistency of investor engagement, including 6–8 completed portfolio reviews daily, venture planning conversations initiated and completed, investor satisfaction, reinvestment rates, and CRM documentation quality.
The role reports to the EVP of Investor Relations and is based at the Manchester, NH headquarters with a 5-day-per-week in-office requirement. Alumni Ventures operates a collaborative, in-office culture where mentorship and shared momentum are prioritized.
**Requirements:**
- 10+ years of experience in financial services, investor relations, or related client-facing field
- Track record of building and sustaining meaningful relationships with sophisticated individual investors
- Comfort discussing investment performance, portfolio construction, diversification across vintage years, and long-term investment horizons
- Ability to make complex financial concepts understandable without oversimplifying
- Experience working with high-net-worth and ultra-high-net-worth individuals
- Ability to manage hundreds of ongoing relationships, identify engagement opportunities, maintain accurate records, and balance immediate priorities with long-term relationship development
- Strong verbal and written communication skills with sound judgment and ability to educate and influence through trust
- Genuine interest in emerging companies, entrepreneurship, portfolio performance, and investment strategy
**Preferred (not required):**
- MBA or equivalent advanced business education
- Experience with venture capital, private markets, or other alternative investments
- Experience educating investors on long-term portfolio construction and investment strategies
