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Stellar Health is a venture-backed healthtech platform (backed by General Atlantic, Point72, and Primary Venture Partners) that transforms primary care delivery by shifting from fee-for-service to value-based reimbursement. The company provides technology, analytics, and operational support to help providers deliver better patient outcomes while reducing total cost of care for payors.
As Vice President of Provider Success & Performance, you will lead the end-to-end strategy and execution for Stellar's ACO and payor risk contracts. This is a dual-function leadership role overseeing Provider Success (relationship management, escalation, accountability) and Performance (network measurement, benchmarking, target-setting). You will report directly to the P&L owner of the Nova (ACO/Risk) business unit.
Key responsibilities include: owning aggregate performance results across the full provider portfolio (quality metrics, total cost of care, medical loss ratio, shared savings); setting multi-quarter strategy and roadmaps for both functions working as an integrated unit; directly managing and developing senior leaders across both teams; ensuring every provider has a data-driven action plan to close performance gaps; generating strategic insights from performance data and communicating to senior leadership, payors, and large health system executives; serving as escalation point for complex, high-stakes provider relationships; partnering cross-functionally with Product, Medical Economics, and Clinical teams on portfolio-level strategy; building scalable playbooks and workflows; and owning budget and headcount planning.
You will travel up to 25% of the time to visit medical groups and health systems. This role requires translating enterprise-level performance goals into an operating model that scales as the provider network grows, with direct accountability for network-wide results.
Required qualifications: 12+ years healthcare operations experience with direct ACO/managed care or value-based care background; 5+ years managing managers and leading multi-team organizations with experience developing senior individual contributors; demonstrated track record owning aggregate performance targets across large provider portfolios; experience setting strategy and launching 0→1 initiatives; executive presence and ability to communicate performance/risk/strategy to senior leadership and payor/provider audiences; strategic prioritization and stakeholder negotiation skills; strong data analysis capabilities (Excel, BI tools); exceptional communication and relationship-building across all organizational levels.
